Overview
TalentSync AI ("TalentSync", "we", "us") provides AI-assisted career and hiring tools — resume analysis, ATS scoring, document generation, interview prep, LinkedIn content, and related workflows. This Privacy Policy explains what information we process when you visit our site, create an account, or use the product.
By using TalentSync you acknowledge this policy. If you do not agree, please do not use the service. We may update this page as the product evolves; the "Last updated" date at the top will change when we do.
What we collect
Depending on how you use TalentSync, we process the following categories of information:
Account & identity
- Name, email address, and profile image (when provided)
- Password hash for email sign-in (never plain text)
- OAuth identifiers if you sign in with Google or GitHub
- Role (job seeker, recruiter, or admin) and verification status
Career content you create
- Resume text, structured resume data, and tailored variants
- ATS evaluations, improvement suggestions, and analyses
- Cover letters, cold emails, interview answers, and LinkedIn drafts
- Career Coach chat threads and coding-profile links you attach
Configuration & usage
- Encrypted LLM provider keys and model preferences (BYOK)
- Feature usage counters used for plan limits and credits
- Billing plan, subscription status, and credit ledger entries
- Payment references from Razorpay (we do not store full card numbers)
Technical & product analytics
- Session cookies required to keep you signed in securely
- Basic device and browser signals for security and reliability
- Product analytics via PostHog (EU-hosted UI; events proxied through our domain where configured)
- Error and operational logs needed to keep the service available
Resume and career documents often contain sensitive personal details (contact info, employment history, education). Treat uploads as confidential material you choose to process with our tools.
How we use data
We use personal data to:
- Authenticate you, secure sessions, and manage your account
- Run the features you request (analysis, generation, coaching, exports)
- Store history so you can revisit resumes, letters, and chats
- Apply plan limits, credits, and subscription entitlements
- Process payments and send transactional email (verification, resets)
- Measure product usage, fix bugs, and improve reliability
- Detect abuse, enforce terms, and protect the platform
AI processing
When you use AI features, relevant inputs (for example resume text and a job description) are sent to large language model providers so the feature can complete. How that works depends on your setup:
Bring your own key (BYOK)
Requests are sent with credentials you configure. Keys are stored encrypted and are never shown back in full. Your provider's privacy terms also apply to those calls.
Platform-hosted models
On hosted plans, we route work through our configured providers under our agreements with them. We do not use your content to train public foundation models.
AI outputs can be imperfect. You remain responsible for reviewing generated content before sending it to employers or candidates.
Retention and deletion
We keep account and content data while your account is active and as needed to provide history, billing records, and security. Payment and ledger entries may be retained longer where required for accounting or legal compliance.
Delete your account
Signed-in users can permanently delete their account from Account settings. This removes the user record and associated content we store (resumes, analyses, generations, chats, configs), subject to residual backups and legal retention where applicable.
Security
We apply practical safeguards appropriate to a cloud SaaS product:
Encrypted transport
HTTPS for traffic between your browser and our services.
Credential hygiene
Passwords hashed; BYOK keys encrypted at rest.
Access control
API routes authenticate sessions and scope data to your user.
Least privilege
Admin tools and recruiter views are role-gated.
No method of transmission or storage is perfectly secure. If you suspect unauthorized access to your account, secure your Google Account and contact us promptly.
Your rights
Depending on where you live, you may have rights to access, correct, export, or delete personal data, or to object to / restrict certain processing. TalentSync supports these in practice through:
- In-product editing of resumes and account profile fields
- Removing BYOK keys and generated history from the app
- Full account deletion from Account settings
- Email requests for access or assistance at the contact below
We will respond to verified requests within a reasonable period and may need to confirm your identity before releasing or deleting data.
Contact
Questions about this policy or your data can be sent to:
Privacy contact[email protected]TalentSync AI · Privacy Policy · July 25, 2026